> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://score.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to disable notifications

If the user does not want to get email notifications or in app notifications follow the below steps:
•	Click on the name initials at the top right of the screen and click Manage Account
 
![](https://storage.crisp.chat/users/helpdesk/website/5cfa527f7acfc800/image_zwuzmk.png)

•	Navigate to the “Preferences” tab, in Notification Preferences section and use the checkboxes to mute emails or alerts (in-app notifications)
 
![](https://storage.crisp.chat/users/helpdesk/website/5cfa527f7acfc800/image_cdlklb.png)