> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://score.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to use the timeline view

The timeline view displays the events on a timeline. There are two types of timeline views.
	**Basic Timeline View**
Displays the events on a timeline. Represented with the calendar icon  .
 
![](https://storage.crisp.chat/users/helpdesk/website/5cfa527f7acfc800/image_hsghcm.png)

The basic timeline functionalities are:
•	Zoom in and out to control the viewed time span 
![](https://storage.crisp.chat/users/helpdesk/website/5cfa527f7acfc800/image_1tvim0y.png)
•	Select the date to be displayed by clicking on the date section or on the arrows next to it to switch between days
•	Switch back to the current time by clicking “Now”
![](https://storage.crisp.chat/users/helpdesk/website/5cfa527f7acfc800/image_12lm9gz.png)
•	Apply filters to the events that are displayed:
•	By status
•	By project
![](https://storage.crisp.chat/users/helpdesk/website/5cfa527f7acfc800/image_1pwuq33.png)
•	Hovering over an event will display additional general information
![](https://storage.crisp.chat/users/helpdesk/website/5cfa527f7acfc800/image_qb6gq9.png)
•	Clicking on an event will open its detailed view
•	Bulk actions to the events can be performed in the timeline view by ticking the checkbox at the bottom right of the event and then clicking the main 3-dot menu
![](https://storage.crisp.chat/users/helpdesk/website/5cfa527f7acfc800/image_8sbueh.png)
![](https://storage.crisp.chat/users/helpdesk/website/5cfa527f7acfc800/image_19w9vrg.png)
	**Timeline View by Dedicated Resources**
This view displays the dedicated resources with SES, if any, and the different events that use these resources. Represented with the following icon.
![](https://storage.crisp.chat/users/helpdesk/website/5cfa527f7acfc800/image_1ju9gv8.png)
![](https://storage.crisp.chat/users/helpdesk/website/5cfa527f7acfc800/image_m58r3x.png)
•	The dedicated resources will be presented in the left section of the screen and they will be sorted by types. The user can perform the following actions: 
•	Choose the types of resources 
•	Choose the transmission roles (source, relay point, destination)
•	Choose which statuses (of the events) will be displayed
•	Filter by project
![](https://storage.crisp.chat/users/helpdesk/website/5cfa527f7acfc800/image_oevoxd.png)
•	If an event has a service which uses the displayed status, the event will be shown in the resource row
•	If there is a conflict (e.g., two or more events are using the same resource at the same time) the conflict will be highlighted in red
![](https://storage.crisp.chat/users/helpdesk/website/5cfa527f7acfc800/image_182ufkb.png)
•	You can perform bulk actions to the events in the timeline by ticking the checkbox at the bottom right of the event and clicking the main 3-dot menu
![](https://storage.crisp.chat/users/helpdesk/website/5cfa527f7acfc800/image_17yp38o.png)
![](https://storage.crisp.chat/users/helpdesk/website/5cfa527f7acfc800/image_rceafz.png)